Upgrade Problem

[jennybertha]

Hello, I am having a problem updating from version 1.0.0cr6 to the current version. When I get to the page that says "upgrading click here to proceede" i get the following error

Fatal: Class 'Base_ThemeCommon' not found in /webroot/j/a/jabte001/primary/www/crm7/data/cache/common.php on line 65

I actually made a copy of the old directory and upgraded from there, as well as copied the database with another name and changed the config file. However In the original Epesi, I use the default template and I did not install any new templates. so I am not sure why it cannot find it.

Any help will be appreciated.
Jennifer

[shacky]

Hi,
I just updated rc6 to 1.0.8 without any errors... So unfortunately we need some answers from you.

Please try these points:
1. You can disable common cache in config.php: just look for CACHE_COMMON_FILES and set it to 0.
2. Try to delete data/cache/common.php - it will be recreated.
3. If it doesn't help please quote here lines from 1 to about 100 of your data/cache/common.php here (lines where error occurs)... And maybe error stack trace, if there is any.

Thanks
Paul